The prepaid recharge once processed, can neither be refunded for cash nor be transferred to any other account.
Unutilized free benefits will be forfeited at the end of validity.
Refund of Rs 550 in case of single band ONT and Rs 1000 in case of Dual band is applicable, provided, customer completes one year on our network. If it is less than one year no refund is applicable and customer must return the ONT in working condition
FUP shall be applicable for all unlimited plans. *
Taxes extra as applicable on above mentioned prices.
SITI Broadband reserves the right to modify/withdraw the tariff plans without prior notice.
Customer can buy SITI recommended router/accessories or any other equipment of equivalent specifications.
Activation charges are non-refundable.
Activation charges are not applicable wherever the customer opts for its own modem/router.
Security Deposit wherever applicable is refundable in case of customer separation post 1 Year lock-in period of Usage.
The tariff plans / offers are subject to Guideline/ Directives / Orders issued by TRAI and or DOT.
* Fair Usage Policy (FUP) – 3000 GB. Post-FUP unlimited data at 2 Mbps.